Privacy Policy

Last Updated: July 27, 2026

Renova Pros (“we,” “us,” or “our”) operates renova-pros.com and related websites. This policy explains what we collect, how we use it, who we sell and share it with, and the choices you have.

Renova Pros is a lead generation company. We collect homeowner information and sell it to contractors, home service companies, and other businesses that want to market to you. That is our business model. Please read this before submitting a form.


The Short Version

  • Do we sell your information? Yes.
  • Do we share it for targeted advertising? Yes.
  • Do we get information about you from other companies? Yes.
  • Will you be contacted? Yes — by phone, automated dialer, prerecorded or AI voice, text, and email.
  • Can you opt out? Yes. See Your Privacy Choices.
  • Do we collect from minors? No. Our site is for adults 18 and over.

1. What We Collect

From you. Name, email address, phone number, home address, and details about your project — property type and age, project type and scope, timeline, budget range, roof or system condition, whether you own the property, and for solar inquiries your utility provider and average monthly bill.

We also keep a record of every form submission, including the date, time, IP address, page URL, the values you entered, and the exact consent language displayed to you. We keep this to document your consent to be contacted.

From other companies. We collect your information directly from you through our own forms. We also use data vendors who verify phone numbers and addresses and add property or demographic details, we consult public property records, and our partners report back to us on what happened with a lead.

Automatically. IP address, browser and device type, operating system, pages viewed, clicks and scrolling, form field interactions, approximate location derived from your IP address, and campaign tracking data. We use cookies, pixels, tags, and session recording technology for this. We do not collect GPS-level location from your device.

We do not collect biometrics, health or medical information, race or ethnicity, religion, sexual orientation, union membership, or immigration status.


2. How We Use It

To match you with contractors and service providers; to sell and transfer leads; to contact you about your request; to verify and enrich the information you give us; to detect fraud and bad publisher traffic; to document your consent; for advertising, analytics, and site improvement; for billing and business operations; and to meet legal obligations.


3. How We Sell and Share Your Information

We sell your personal information, and we share it for targeted advertising. When you submit a request, we may sell or transfer it to:

  • Home service companies and contractors — roofing, HVAC, solar, windows, siding, plumbing, remodeling, and similar businesses. More than one company may receive your information.
  • Lead networks and other lead generation companies, who distribute it to their own buyers. If none of our direct partners takes a lead, we may pass it to a network. After that point we do not control how many businesses receive it.
  • Advertising and marketing platforms, including ad networks and social media platforms.
  • Data vendors who verify and enrich contact and property information.

We are paid for these transfers.

We also share information with service providers who work for us under contract — website hosting, CRM and lead routing, dialer and text messaging platforms, email providers, analytics, fraud detection, and professional advisors.

And we disclose information when legally required — subpoenas, court orders, law enforcement requests, defending legal claims, or in connection with a merger or sale of the business.

We do not knowingly sell or share the personal information of anyone under 16.


4. Being Contacted

When you submit your phone number, you give prior express written consent to be contacted at that number — including a cell number — by Renova Pros and by the companies identified in the disclosure shown when you submitted and listed at renova-pros.com/approved-partners, using an automatic telephone dialing system, an artificial, prerecorded, or AI-generated voice, text message (SMS/MMS), email, and mail, about home improvement services and related offers. This applies even if your number is on a federal, state, or company Do Not Call list.

Consent is not required to purchase anything. Message frequency varies. Message and data rates may apply.

A single submission may result in contact from more than one business, including companies that received your information through a lead network.

To stop contact:

  • Text: reply STOP to any message. Reply HELP for help.
  • Email: click unsubscribe in any message, or write admin@renova-pros.com.
  • Phone: ask any caller to add you to the Renova Pros internal Do Not Call list.
  • Web: Your Privacy Choices.

We honor these requests within 10 business days across every channel and keep a permanent internal Do Not Call list.

One limit worth understanding: stopping us prevents further sales of your information, but it does not stop companies that already received it. You will need to contact those businesses directly. Ask us and we will tell you the categories of businesses we sent it to.


5. Cookies and Tracking

We use cookies, pixels, tags, and web beacons for site functionality, analytics, advertising, fraud detection, and consent records. Advertising cookies count as a “sale” or “share” under some state laws.

Session recording. We use third-party session recording and analytics tools that capture and record your activity on this site, including your mouse movements, clicks, scrolling, the pages you view, and the information you type into our forms. These recordings are played back by us and by our service providers to improve the site, detect fraud, and document consent. By continuing to use this site, you consent to this recording. You can withdraw consent at any time through our Cookie Preferences tool, and we will stop recording your session.

You can manage cookies through our Cookie Preferences tool or your browser settings. Blocking some cookies may affect how the site works.

We honor Global Privacy Control (GPC) signals sent by your browser and treat them as an opt-out of sale and sharing. Because GPC applies to a browser or device, it may not reach records not linked to it — use the request form below to opt out fully. We do not respond to “Do Not Track,” which has no agreed standard.


6. Your Rights

Depending on your state, you can ask us to:

  • Tell you what we have collected, where it came from, and who we gave it to
  • Give you a copy in a portable format
  • Delete it
  • Correct it
  • Stop selling it
  • Stop sharing it for targeted advertising
  • Limit how we use sensitive information
  • Stop profiling you for decisions with significant effects
  • List the specific third parties we disclosed it to (some states)

We will not treat you differently for exercising any of these rights.

Residents of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia have some or all of these rights. We extend the core rights to all US residents as a matter of practice.

How to ask:

Verification. We will ask for information matching our records to confirm it is you. We use it only to process your request. If we cannot verify you, we will explain why.

Authorized agents may submit requests with written proof of your authorization. We may still ask you to verify your identity directly.

Timing. We confirm receipt within 10 business days and respond within 45 days, with one 45-day extension if needed. Opt-outs are honored within 15 business days.

Appeals. If we deny a request, email admin@renova-pros.com with the subject line “Privacy Request Appeal.” We will respond in writing within 45 days. If your appeal is denied, you may contact your state Attorney General.

California residents: see our California Privacy Notice for additional detail.


7. How Long We Keep It

  
Lead records and project details24 months after last activity
Consent records5 years from date of consent
Website analytics and logs24 months
Billing records7 years
Do Not Call and opt-out entriesPermanent

Do Not Call and opt-out entries are kept permanently on purpose. If we deleted your record completely, we would lose the ability to recognize and honor your opt-out if your information came back to us from another source.


8. Security

We use encryption in transit and at rest, access controls, network monitoring, vendor security requirements, employee training, and an incident response plan. No system is perfectly secure. If a breach affects your information, we will notify you and applicable regulators as required by law.


9. Children

Our site is for people 18 and over. We do not knowingly collect information from anyone under 18 or sell information about anyone under 16. If you believe a minor gave us information, email admin@renova-pros.com and we will delete it.


10. Other Websites

We link to sites we do not control. We are not responsible for their privacy practices. Review their policies before giving them information.


11. Changes

We may update this policy and will post the new version with an updated date. For material changes to how we sell or share information, we will give additional notice and will not apply the change retroactively where the law requires consent.


12. Contact

Email: admin@renova-pros.com Privacy requests: renova-pros.com/privacy-request Opt out: renova-pros.com/opt-out